Hi,
Der Roli hat mich nochmal gebeten zu schreiben wie man den Account kündigt, da dieser sich immer von selbst erweitert. WICHTIG: Der Account bleibt für
6 Monate bestehen bevor die Toons gelöscht werden. Ihr habt also genug Zeit mal wieder einen Monat zu spielen
.
Kündigen:
Geht zuerst auf die Seite
http://www.disney.co.uk/toontown/feedback.jsp?affiliate=und wählt dann Billing Problem aus.
Danach
alle Felder ausfüllen, und wenn man kein Englisch schreiben kann, dann benutzt die vorgefertigte Vorlage von Roland (eins über diesen Post
)
Ich habe in die Zeilen es etwas kürzer geschrieben, da man das eigentlich wenn man es so macht wie ich über die Seite auch so richtig macht. Ich habe folgendes geschrieben:
QUOTE
I will cancell my Account. My Nick: [Euer Accountname] My Password:
[Euer Passwort]
Bild:
Klick um das Attachment zu betrachtenWenn noch was unklar seien sollte, dann postet es einfach.
Ihr bekommt dann nach ein paar Tagen folgende bestätigung:
QUOTE
---------------------------------------------------------------------
D I S N E Y T O O N T O W N
---------------------------------------------------------------------
Hello, [Name]
This email is to confirm that you have cancelled your subscription
package to Toontown Championships Monthly.
You will still be able to play Toontown until 12/11/2005.
After this date your subscription will be inactive, and Disney will not
debit your account of any more monies.
We hope you have enjoyed your time in Toontown and are sorry to see you
go.
We hope that you had time to explore the many different aspects of the
game: Splatting the Cogs with custard pies; fishing in the playgrounds;
taking on Sellbot and Cashbot HQ and of course making new friends with
other Toons.
There are many exciting game enhancements underway right now with our
most recent update allowing Doodles to join Toons in battle. We’re also
running a number of exciting competitions and events for our members to
take part in over the Summer.
Your subscription details will be held on our system for six months, so
should you wish to return to Toontown in future you may re-activate
your existing account details.
If you have any more questions relating to your cancellation, please
visit the Help section at
http://www.disney.co.uk/toontown/index.jsp?page=helpToontown Customer services
-----------------------------------------------------------------------
Please do not reply to this email, as unfortunately we cannot reply
to you individually. When you registered on Toontown you asked to
receive emails such as this. If you would like to stop receiving
marketing emails from Disney, or update any of the details you gave us
please click here [link to my account page user will need to log in
to change details]
If you would like to speak to a member of Toontown s customer service
team please email: [blah] or telephone [blah] (please note this
is a national rate phoneline, and call will be charged at [? A minute]
Mobile phones will be charged at your operators rates.
Disney's policy is to respect and protect the privacy of our users.
If you have any questions about how or if your information will be
used, you can read Toontown's Privacy Policy.
[ url to be added at a later date]
All information correct at time of distribution. This electronic mail
has been sent to you by:
Walt Disney Internet Group, part of the Walt Disney Company Limited,
3 Queen Caroline Street,
Hammersmith,
London W6 9PE.
Registered No: 530051
Registered Office: as above
© Disney. Toontown is a registered trademark. All right reserved
-----------------------------------------------------------------------
und danach wollen sie nochmal wissen wieso man gekündigt hat, ob einem was nicht gefallen hat etc. Da braucht man nicht drauf zu antworten wenn man keine lust hat:
QUOTE
Dear Toontown Guest,
Thank you for your e-mail.
As requested, we have cancelled your subscription to Disney's Toontown
Online, and you will no longer be charged.
Your feedback is important to us!
We are sorry that you have chosen to leave Toontown. We would like to
know the reasons so that we can improve the experience. To keep things
simple, we've identified some common reasons quoted for leaving the
game
and ask if you could e-mail back indicating which reason best applies
to
your decision. If you left for another reason or have any additional
feedback you would be willing to provide, please send this back in your
e-mail.
Reasons for cancellation:
1. Account unused for extended period
2. Gameplay not satisfying
3. Holidays over/Back to School/Back to work
4. Gameplay too easy
5. Price
6. Technical problems
YOU'RE ALWAYS WELCOME TO COME BACK SO SAVE THIS MESSAGE!
If you decide to try us out again, "Toon" in to:
http://www.toontown.co.ukWant to return to Toontown in future?
We keep all cancelled Toon characters on file for 6 months so if you
choose to resubscribe to Toontown in future you will be able to pick up
where you left off and enjoy all the fun of Toontown again. Simply
contact us at
http://www.disney.co.uk/toontown/feedback.jsp?affiliate= with your old and new account names, and we'll be happy to assist.
We hope to see you back for new challenges and adventures soon!
Thank You,
DOL-International
Toontown UK
Elwyn
Disney's Toontown Online Member Services
Original Message Follows:
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